Crucial conversations : tools for talking when stakes are high /
Kaydedildi:
| Diğer Yazarlar: | |
|---|---|
| Materyal Türü: | Kitap |
| Dil: | English |
| Baskı/Yayın Bilgisi: |
New York :
McGraw-Hill,
c2012.
|
| Edisyon: | 2nd ed. |
| Konular: | |
| Etiketler: |
Etiketle
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| LEADER | 02138cam a22003977a 4500 | ||
|---|---|---|---|
| 001 | (Sirsi) i9780071775304 | ||
| 005 | 20190330154810.0 | ||
| 008 | 110623n2012 nyu||||||b||||001|0|eng|d | ||
| 010 | |a 2011026451 | ||
| 020 | |a 0071771328 (pbk. : alk. paper) | ||
| 020 | |a 0071775307 (hbk. : alk. paper) | ||
| 020 | |a 9780071771320 (pbk. : alk. paper) | ||
| 020 | |a 9780071772204 (e-ISBN) | ||
| 020 | |a 9780071775304 (hbk. : alk. paper) | ||
| 040 | |a DLC |b eng |c SMLIBRARY |d SMLIBRARY |e AACR2 | ||
| 042 | |a pcc | ||
| 050 | 0 | 0 | |a BF637.C45 |b C78 2012 |
| 082 | 0 | 0 | |a 153.6 |2 23 |
| 245 | 0 | 0 | |a Crucial conversations : |b tools for talking when stakes are high / |c Kerry Patterson ... [et al.]. |
| 250 | |a 2nd ed. | ||
| 260 | |a New York : |b McGraw-Hill, |c c2012. | ||
| 300 | |a xviii, 244 p. ; |c 24 cm. | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a unmediated |2 rdamedia | ||
| 338 | |a volume |2 rdacarrier | ||
| 504 | |a Includes bibliographical references (p. 31) and index. | ||
| 505 | 0 | |a What's a crucial conversation? : and who cares? -- Mastering crucial conversations : the power of dialogue -- Start with heart : how to stay focused on what you really want -- Learn to look : how to notice when safety is at risk -- Make it safe : how to make it safe to talk about almost anything -- Master my stories : how to stay in dialogue when you're angry, scared, or hurt -- State my path : how to speak persuasively, not abrasively -- Explore others' paths : how to listen when others blow up or clam up -- Move to action : how to turn crucial conversations into action and results -- Yeah, but : advice for tough cases -- Putting it all together : tools for preparing and learning. | |
| 650 | 0 | |a Interpersonal communication. | |
| 650 | 0 | |a Interpersonal relations. | |
| 700 | 1 | |a Patterson, Kerry, |d 1946- | |
| 900 | |a AAA-0001 | ||
| 903 | |a SMLNEWITEM, SMLPOPULAR | ||
| 904 | |a 1 | ||
| 942 | |2 ddc |c BOOK | ||
| 952 | |0 0 |1 0 |2 ddc |4 0 |6 153_600000000000000_MCM |7 0 |8 ADULT | ANFIC |9 29871 |a SMLIBRARY |b SMLIBRARY |c ADULT |d 2013-11-22 |g 98.70 |l 2 |o 153.6 MCM |p BK10033169A |r 2019-09-25 00:00:00 |s 2019-09-10 |t 1 |v 98.70 |w 2019-06-25 |y ADULTBOOK | ||
| 999 | |c 25101 |d 25101 | ||