APA (7th ed.) Citation

DiFillippo, S. (2013). It's all about the guest: Exceeding expectations in business and in life, the Davio's way. Lyons Press.

Chicago Style (17th ed.) Citation

DiFillippo, Steve. It's All About the Guest: Exceeding Expectations in Business and in Life, the Davio's Way. Guilford, Connecticut: Lyons Press, 2013.

MLA (8th ed.) Citation

DiFillippo, Steve. It's All About the Guest: Exceeding Expectations in Business and in Life, the Davio's Way. Lyons Press, 2013.