DiFillippo, S. (2013). It's all about the guest: Exceeding expectations in business and in life, the Davio's way. Lyons Press.
芝加哥风格引文DiFillippo, Steve. It's All About the Guest: Exceeding Expectations in Business and in Life, the Davio's Way. Guilford, Connecticut: Lyons Press, 2013.
MLA引文DiFillippo, Steve. It's All About the Guest: Exceeding Expectations in Business and in Life, the Davio's Way. Lyons Press, 2013.
警告：这些引文格式不一定是100％准确.