Critical conversations for dummies /

A step-by-step reference for the variety of difficult conversations life presents in the workforce. Schlachter provides strategies for high-stakes situations, understanding audience needs to get positive results, and more.

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Autore principale: Schlachter, Christina Tangora
Natura: Libro
Lingua:English
Pubblicazione: Hoboken, N.J. : John Wiley & Sons, c2013.
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245 1 0 |a Critical conversations for dummies /   |c by Christina Tangora Schlachter. 
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300 |a xviii, 314 p. :   |b ill. ;   |c 24 cm. 
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505 0 |a Introduction -- The anatomy of a critical conversation -- Making sense of how you communicate -- Getting down to specifics: creating a critical conversation -- Putting it all into practice -- The part of tens. 
520 |a A step-by-step reference for the variety of difficult conversations life presents in the workforce. Schlachter provides strategies for high-stakes situations, understanding audience needs to get positive results, and more. 
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