DiFillippo, S. (2013). It's all about the guest: Exceeding expectations in business and in life, the Davio's way. Lyons Press.
Чикаго стиль цитування (17-те видання)DiFillippo, Steve. It's All About the Guest: Exceeding Expectations in Business and in Life, the Davio's Way. Guilford, Connecticut: Lyons Press, 2013.
Стиль цитування MLA (8-ме видання)DiFillippo, Steve. It's All About the Guest: Exceeding Expectations in Business and in Life, the Davio's Way. Lyons Press, 2013.
Попередження: стилі цитування не завжди правильні на всі 100%.