APA (7th ed.) Citation

Van Der Wagen, L. (2008). Customer service intelligence: Perspectives for human resources and training. Butterworth-Heinemann.

Chicago Style (17th ed.) Citation

Van Der Wagen, Lynn. Customer Service Intelligence: Perspectives for Human Resources and Training. Oxford Burlington, MA: Butterworth-Heinemann, 2008.

MLA (8th ed.) Citation

Van Der Wagen, Lynn. Customer Service Intelligence: Perspectives for Human Resources and Training. Butterworth-Heinemann, 2008.

Warning: These citations may not always be 100% accurate.