APA (7th ed.) Citation

Raab, G., Gargeya, V. B., Ajami, R. A., & Goddard, G. J. (2008). Customer relationship management. Ashgate.

Chicago Style (17th ed.) Citation

Raab, Gerhard, Vidyaranya B. Gargeya, Riad A. Ajami, and G. Jason Goddard. Customer Relationship Management. Ashgate, 2008.

MLA (8th ed.) Citation

Raab, Gerhard, et al. Customer Relationship Management. Ashgate, 2008.