APA (7th ed.) Citation

Brown, M. G. (2001). Baldrige award winning quality: How to interpret the Baldrige criteria for performance excellence (eleventh edition.). Productivity/ASQ.

Chicago Style (17th ed.) Citation

Brown, Mark Graham. Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence. eleventh edition. Oregon: Productivity/ASQ, 2001.

MLA (8th ed.) Citation

Brown, Mark Graham. Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence. eleventh edition. Productivity/ASQ, 2001.