Smith, D. (2000). The measurement nightmare: How the theory of constraints can resolve conflicting strategies, policies, and measures. St. Lucie Press.
Cita Chicago (17th ed.)Smith, Debra. The Measurement Nightmare: How the Theory of Constraints Can Resolve Conflicting Strategies, Policies, and Measures. Boca Raton: St. Lucie Press, 2000.
Cita MLA (8th ed.)Smith, Debra. The Measurement Nightmare: How the Theory of Constraints Can Resolve Conflicting Strategies, Policies, and Measures. St. Lucie Press, 2000.
Atenció: Aquestes cites poden no estar 100% correctes.