APA (7th ed.) Citation

Evenson, R. (2007). Award-winning customer service: 101 ways to guarantee great performance. AMACOM.

Chicago Style (17th ed.) Citation

Evenson, Renee. Award-winning Customer Service: 101 Ways to Guarantee Great Performance. New York: AMACOM, 2007.

MLA (8th ed.) Citation

Evenson, Renee. Award-winning Customer Service: 101 Ways to Guarantee Great Performance. AMACOM, 2007.

Warning: These citations may not always be 100% accurate.