Award-winning customer service : 101 ways to guarantee great performance /

Award-winning customer service : 101 ways to guarantee great performance /

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Bibliographic Details
Main Author:	Evenson, Renee, 1951- (Author)
Format:	Book
Language:	English
Published:	New York AMACOM c2007.
Subjects:	Customer services. Customer relations. Employees > Training of.
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