Virtual reference service : from competencies to assessment /

Virtual reference service : from competencies to assessment /

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Bibliographic Details
Other Authors: Lankes, R. David
Format: Book
Language:English
Published: New York Neal-Schuman Publishers 2008.
Series:The Reference Desk Series
Subjects:
Electronic reference services (Libraries)
Reference services (Libraries) > Information technology.
Electronic reference services (Libraries) > Study and teaching.
Reference librarians > Effect of technological innovations on.
Electronic reference services (Libraries) > United States > Case studies.
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