Gordon, J. (2003). Pfeiffer's classic activities for managing conflict at work: The most enduring, effective, and valuable training activities for managing workplace conflict. Jossey-Bass/Pfeiffer.
Chicago Style (17th ed.) CitationGordon, Jack. Pfeiffer's Classic Activities for Managing Conflict at Work: The Most Enduring, Effective, and Valuable Training Activities for Managing Workplace Conflict. San Francisco, CA: Jossey-Bass/Pfeiffer, 2003.
MLA (8th ed.) CitationGordon, Jack. Pfeiffer's Classic Activities for Managing Conflict at Work: The Most Enduring, Effective, and Valuable Training Activities for Managing Workplace Conflict. Jossey-Bass/Pfeiffer, 2003.
Warning: These citations may not always be 100% accurate.