Cita APA (7th ed.)

Suganthi, L., & Samuel, A. A. (2004). Total quality management (Eastern economy edition.). Prentice Hall of India.

Cita Chicago (17th ed.)

Suganthi, L., i Anand A. Samuel. Total Quality Management. Eastern economy edition. New Delhi: Prentice Hall of India, 2004.

Cita MLA (8th ed.)

Suganthi, L., i Anand A. Samuel. Total Quality Management. Eastern economy edition. Prentice Hall of India, 2004.