Cita APA (7a ed.)

Suganthi, L., & Samuel, A. A. (2004). Total quality management (Eastern economy edition.). Prentice Hall of India.

Cita Chicago Style (17a ed.)

Suganthi, L., y Anand A. Samuel. Total Quality Management. Eastern economy edition. New Delhi: Prentice Hall of India, 2004.

Cita MLA (8a ed.)

Suganthi, L., y Anand A. Samuel. Total Quality Management. Eastern economy edition. Prentice Hall of India, 2004.