Suganthi, L., & Samuel, A. A. (2004). Total quality management (Eastern economy edition.). Prentice Hall of India.
Chicago (17e ed.) BronvermeldingSuganthi, L., en Anand A. Samuel. Total Quality Management. Eastern economy edition. New Delhi: Prentice Hall of India, 2004.
MLA (8e ed.) BronvermeldingSuganthi, L., en Anand A. Samuel. Total Quality Management. Eastern economy edition. Prentice Hall of India, 2004.
Let op: Deze citaties zijn niet altijd 100% accuraat.