Strategy and business process management : techniques for improving execution, adaptability, and consistency /
"This book prepares readers to master an IT and managerial discipline quickly gaining momentum in organizations of all sizes--Business Process Management (BPM). It describes how BPM treats processes as a portfolio of strategic assets that create and deliver customer and shareholder value and ad...
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| Format: | Book |
| Language: | English |
| Published: |
Boca Raton, FL
CRC Press
c2012.
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