Fearn-Banks, K. (2002). Crisis communications: A casebook approach (2nd ed.). Lawrence Erlbaum Associates.
Chicago Style (17th ed.) CitationFearn-Banks, Kathleen. Crisis Communications: A Casebook Approach. 2nd ed. Mahwah, N.J: Lawrence Erlbaum Associates, 2002.
MLA (8th ed.) CitationFearn-Banks, Kathleen. Crisis Communications: A Casebook Approach. 2nd ed. Lawrence Erlbaum Associates, 2002.
Warning: These citations may not always be 100% accurate.