The power of business-process improvement : 10 simple steps to increase effectiveness, efficiency, and adaptability /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York
McGraw-Hill
2010.
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| Subjects: | |
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| Physical Description: | xii, 338 pages: illustrations; 24 cm. |
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| ISBN: | 9780814414781 (hc.) 0814414788 (hc.) |