How to develop effective communication skills

In this training program you will learn build trust so you can communicate openly and freely with others, remove barriers to positive communication, communicate nonverbally as well as verbally, develop better relationships through listening and deal with conflict in the work place.

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Bibliographic Details
Other Authors: Brown, Rick (Producer), Heitz, Bill (Director), Lucas, Robert W
Format: Kit Reference Material
Language:English
Published: Chicago, Ill. Jack Wilson and Associates [199-]
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Description
Summary:In this training program you will learn build trust so you can communicate openly and freely with others, remove barriers to positive communication, communicate nonverbally as well as verbally, develop better relationships through listening and deal with conflict in the work place.
Item Description:Title from title container
This program comes complete with a video tape, audiocassette, and a post-test that may be reproduced. It also includes a copy of the book "effective interpersonal relationships" by Robert W. Lucas, which is part of the business skills express series published by The McGraw-Hill companies.
Physical Description:1 CD-ROM, 1 videocassette (22 min.), 1 sound cassette, 1 book in container 30 x 25 x 5 cm.
Format:Format : VHS/PAL
System requirements : CD-ROM drive, videocassette player and audiocassette player.
ISBN:X070000000002 (kit)
0786302550 (book)