APA (7th ed.) Citation

Kratz, D. M., Kratz, A. R., Brown, R., & Heitz, B. (1990). Listen and win: Communicate for a competitive edge. Jack Wilson and Associates.

Chicago Style (17th ed.) Citation

Kratz, Dennis M., Abby Robinson Kratz, Rick Brown, and Bill Heitz. Listen and Win: Communicate for a Competitive Edge. Chicago, Ill: Jack Wilson and Associates, 1990.

MLA (8th ed.) Citation

Kratz, Dennis M., et al. Listen and Win: Communicate for a Competitive Edge. Jack Wilson and Associates, 1990.