Listen and win communicate for a competitive edge /
In this training program you will learn the basics of listening, how to tailor your listening skills to various situations, how to give and get good feedback and why it's important, how to identify "communication noise" and get rid of it, why taking notes helps you become a better lis...
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Main Authors: | Kratz, Dennis M. (Author), Kratz, Abby Robinson (Author) |
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Other Authors: | Brown, Rick (Producer), Heitz, Bill (Director) |
Format: | Kit Reference Material |
Language: | English |
Published: |
Chicago, Ill.
Jack Wilson and Associates
[199-]
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