Gryna, F. M., & Juran, J. M. (2001). Quality planning and analysis: From product development through use (4th ed.). McGraw-Hill.
Chicago-Zitierstil (17. Ausg.)Gryna, Frank M., und Joseph M. Juran. Quality Planning and Analysis: From Product Development Through Use. 4th ed. Boston: McGraw-Hill, 2001.
MLA-Zitierstil (8. Ausg.)Gryna, Frank M., und Joseph M. Juran. Quality Planning and Analysis: From Product Development Through Use. 4th ed. McGraw-Hill, 2001.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.