CRM at the speed of light : capturing and keeping customers in Internet real time /
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York
McGraw-Hill/Osborne Media
c2002.
|
| Edition: | 2nd. ed. |
| Subjects: | |
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| 100 | 1 | |a Greenberg, Paul. |e author | |
| 245 | |a CRM at the speed of light : |b capturing and keeping customers in Internet real time / |c by Paul Greenberg. | ||
| 250 | |a 2nd. ed. | ||
| 264 | 1 | |a New York |b McGraw-Hill/Osborne Media |c c2002. | |
| 264 | 4 | |c ©2002 | |
| 300 | |a xvi, 480 pages |b illustrations |c 24 cm. | ||
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| 594 | |a 7-Jul-03 | ||
| 650 | 0 | |a Customer relations |x Management. | |
| 650 | 0 | |a Electronic commerce. | |
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