CRM at the speed of light : capturing and keeping customers in Internet real time /

CRM at the speed of light : capturing and keeping customers in Internet real time /

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Bibliographic Details
Main Author: Greenberg, Paul (Author)
Format: Book
Language:English
Published: New York McGraw-Hill/Osborne Media c2002.
Edition:2nd. ed.
Subjects:
Customer relations > Management.
Electronic commerce.
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