CRM at the speed of light : capturing and keeping customers in Internet real time /

CRM at the speed of light : capturing and keeping customers in Internet real time /

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Détails bibliographiques
Auteur principal:	Greenberg, Paul (Auteur)
Format:	Livre
Langue:	English
Publié:	New York McGraw-Hill/Osborne Media c2002.
Édition:	2nd. ed.
Sujets:	Customer relations > Management. Electronic commerce.
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

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