Wilson, P. F., Anderson, G. F., & Dell, L. D. (1993). Root cause analysis: A tool for total quality management. ASQC Quality Press.
Chicago Style (17th ed.) CitationWilson, Paul F., Gaylord F. Anderson, and Larry D. Dell. Root Cause Analysis: A Tool for Total Quality Management. Milwaukee: ASQC Quality Press, 1993.
MLA (8th ed.) CitationWilson, Paul F., et al. Root Cause Analysis: A Tool for Total Quality Management. ASQC Quality Press, 1993.
Warning: These citations may not always be 100% accurate.