Service productivity management : improving service performance using data envelopment analysis (DEA) /

Saved in:
Bibliographic Details
Main Author: Sherman, H. David (Author)
Corporate Author: SpringerLink (Online service)
Other Authors: Zhu, Joe, 1968-
Format: eBook
Language:English
Subjects:
Online Access:Click here to view the full text content
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Physical Description:1 online resource (328 pages) digital.
ISBN:9780387332314
9780387332116