Management communication : a case-analysis approach /

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Bibliographic Details
Main Author: O'Rourke, James S., 1946-
Format: Book
Language:English
Published: Boston London Prentice Hall 2013.
Edition:fifth edition., International edition.
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Table of Contents:
  • Ch. 1. Management Communication in Transition
  • Ch. 2. Communication and Strategy
  • Ch. 3. Communication Ethics
  • Ch. 4. Speaking
  • Ch. 5. Writing
  • Ch. 6. Persuasion
  • Ch. 7. Technology
  • Ch. 8. Listening and Feedback
  • Ch. 9. Nonverbal Communication
  • Ch. 10. Intercultural Communication
  • Ch. 11. Managing Conflict
  • Ch. 12. Business Meetings That Work
  • Ch. 13. Dealing with the News Media.