What kind of information society? governance, virtuality, susrveillance, sustainability, resilience 9th IFIP TC 9 international conference, HCC9 2010 and 1st IFIP TC 11 international conference, CIP 2010, held as part of WCC 2010, Brisbane, Australia, September 20-23, 2010. Proceedings - Hercheui, Magda David; Hilty, Lorenz M.; Berleur, Jacques (IFIP Advances in Information and Communication Technology,, 2010)