Quality : a critical introduction /
Exploring the basics of management theory and the work of the quality gurus, who have formed the foundation of current practice, this new edition builds upon the previous editions' unique critical perspective of quality. A number of key management practices are considered including the new ISO9...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
London ; New York
Routledge, Taylor & Francis Group
2017.
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| Edition: | Fourth edition. |
| Subjects: | |
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Table of Contents:
- Part One : Introducing quality
- Part Two: the quality gurus
- Part Three: contemporary thinking
- Part Four: Quality in practice
- a case study