APA (7th ed.) Citation

Oetting, M. Ripple effect: How empowered involvement drives word of mouth.

Chicago Style (17th ed.) Citation

Oetting, Martin. Ripple Effect: How Empowered Involvement Drives Word of Mouth.

MLA (8th ed.) Citation

Oetting, Martin. Ripple Effect: How Empowered Involvement Drives Word of Mouth.

Warning: These citations may not always be 100% accurate.