Kraft, C. (2012). User experience innovation: User centered design that works. Apress.
Chicago Style (17th ed.) CitationKraft, Christian. User Experience Innovation: User Centered Design That Works. Berkeley, CA: Apress, 2012.
MLA (8th ed.) CitationKraft, Christian. User Experience Innovation: User Centered Design That Works. Apress, 2012.
Warning: These citations may not always be 100% accurate.