APA (7th ed.) Citation

SpringerLink (Online service) & Kandampully, J. (2012). Service management: The new paradigm in retailing. Springer New York.

Chicago Style (17th ed.) Citation

SpringerLink (Online service) and Jay Kandampully. Service Management: The New Paradigm in Retailing. New York, NY: Springer New York, 2012.

MLA (8th ed.) Citation

SpringerLink (Online service) and Jay Kandampully. Service Management: The New Paradigm in Retailing. Springer New York, 2012.

Warning: These citations may not always be 100% accurate.