Information theory and best practices in the IT industry /
<p>The importance of benchmarking in the service sector is well recognized as it helps in continuous improvement in products and work processes. Through benchmarking, companies have strived to implement best practices in order to remain competitive in the product- market in which they opera...
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| Format: | eBook |
| Language: | English |
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Boston, MA
Springer US
2012.
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| Online Access: | Click here to view the full text content |
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