Quantitative models for performance evaluation and benchmarking : data envelopment analysis with spreadsheets /

Based upon the author's years of research and teaching experiences, this 3rd Edition introduces Data Envelopment Analysis (DEA) as a data analysis tool for multiple-measure performance evaluation and benchmarking. The focus of performance evaluation and benchmarking is shifted from characterizi...

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Bibliographic Details
Main Author: Zhu, Joe (Author)
Corporate Author: SpringerLink (Online service)
Format: eBook
Language:English
Published: Cham Springer International Publishing 2014.
Edition:3rd ed. 2014.
Series:International Series in Operations Research & Management Science 213
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