APA (7th ed.) Citation

Dubey, S. S. (2012). It services business management: Concepts processes and practices (Eastern economy edition.). Prentice-Hall of India Pvt Ltd.

Chicago Style (17th ed.) Citation

Dubey, Sanjiva Shankar. It Services Business Management: Concepts Processes and Practices. Eastern economy edition. New Delhi: Prentice-Hall of India Pvt Ltd, 2012.

MLA (8th ed.) Citation

Dubey, Sanjiva Shankar. It Services Business Management: Concepts Processes and Practices. Eastern economy edition. Prentice-Hall of India Pvt Ltd, 2012.