It services business management : concepts processes and practices/
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New Delhi
Prentice-Hall of India Pvt Ltd
2012
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| Edition: | Eastern economy edition |
| Subjects: | |
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| Physical Description: | xvii, 201 pages: illustrations; 24 cm |
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| ISBN: | 9788120345317 (pbk) 8120345312 (pbk) |