Hamza Ali Mohammad Alshatnawi. (2014). The influence of service quality, trust and reputation on customer satisfaction: Evidence from public hospitals in Jordan. School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis.
Chicago Style (17th ed.) CitationHamza Ali Mohammad Alshatnawi. The Influence of Service Quality, Trust and Reputation on Customer Satisfaction: Evidence from Public Hospitals in Jordan. Perlis, Malaysia: School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis, 2014.
MLA (8th ed.) CitationHamza Ali Mohammad Alshatnawi. The Influence of Service Quality, Trust and Reputation on Customer Satisfaction: Evidence from Public Hospitals in Jordan. School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis, 2014.