APA (7th ed.) Citation

Plaster, G., & Alderman, J. D. (2006). Beyond six sigma: Profitable growth through customer value creation. John Wiley & Sons.

Chicago Style (17th ed.) Citation

Plaster, Gary, and Jerry D. Alderman. Beyond Six Sigma: Profitable Growth Through Customer Value Creation. Hoboken, N.J: John Wiley & Sons, 2006.

MLA (8th ed.) Citation

Plaster, Gary, and Jerry D. Alderman. Beyond Six Sigma: Profitable Growth Through Customer Value Creation. John Wiley & Sons, 2006.