Schmidt, W. H., & Finnigan, J. P. (1993). TQManager: A practical guide for managing in a total quality organization. Jossey-Bass.
Cita Chicago (17th ed.)Schmidt, Warren H., i Jerome P. Finnigan. TQManager: A Practical Guide for Managing in a Total Quality Organization. San Francisco: Jossey-Bass, 1993.
Cita MLA (8th ed.)Schmidt, Warren H., i Jerome P. Finnigan. TQManager: A Practical Guide for Managing in a Total Quality Organization. Jossey-Bass, 1993.
Atenció: Aquestes cites poden no estar 100% correctes.