Shockley-Zalabak, P. (2009). Fundamentals of organizational communication: Knowledge, sensitivity, skills, values (7th edition.). Pearson/Allyn & Bacon.
Chicago Style (17th ed.) CitationShockley-Zalabak, Pamela. Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values. 7th edition. Boston: Pearson/Allyn & Bacon, 2009.
MLA (8th ed.) CitationShockley-Zalabak, Pamela. Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values. 7th edition. Pearson/Allyn & Bacon, 2009.
Warning: These citations may not always be 100% accurate.