APA (7th ed.) Citation

National Productivity Corporation. (2001). A glossary of productivity and quality terminologies. National Productivity Corporation.

Chicago Style (17th ed.) Citation

National Productivity Corporation. A Glossary of Productivity and Quality Terminologies. Petaling Jaya: National Productivity Corporation, 2001.

MLA (8th ed.) Citation

National Productivity Corporation. A Glossary of Productivity and Quality Terminologies. National Productivity Corporation, 2001.