Citação norma APA

National Productivity Corporation. (2001). A glossary of productivity and quality terminologies. National Productivity Corporation.

Citação norma Chicago

National Productivity Corporation. A Glossary of Productivity and Quality Terminologies. Petaling Jaya: National Productivity Corporation, 2001.

Citação norma MLA

National Productivity Corporation. A Glossary of Productivity and Quality Terminologies. National Productivity Corporation, 2001.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.