Kletz, T. (2001). An engineer's view of human error (Third edition.). Institution of Chemical Engineers.
Citação norma ChicagoKletz, Trevor. An Engineer's View of Human Error. Third edition. Warwickshire, U.K: Institution of Chemical Engineers, 2001.
Citação norma MLAKletz, Trevor. An Engineer's View of Human Error. Third edition. Institution of Chemical Engineers, 2001.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.