Ross, C. S., & Dewdney, P. (1998). Communicating professionally: A how-to-do-it manual for library applications (2nd. ed.). Library Association Pub.
Chicago Style (17th ed.) CitationRoss, Catherine Sheldrick, and Patricia Dewdney. Communicating Professionally: A How-to-do-it Manual for Library Applications. 2nd. ed. London: Library Association Pub, 1998.
MLA (8th ed.) CitationRoss, Catherine Sheldrick, and Patricia Dewdney. Communicating Professionally: A How-to-do-it Manual for Library Applications. 2nd. ed. Library Association Pub, 1998.
Warning: These citations may not always be 100% accurate.