Lientz, B. P., & Rea, K. P. (2002). Achieve lasting process improvement: Reach six sigma goals without the pain. Academic Press.
Chicago Style (17th ed.) CitationLientz, Bennet P., and Kathryn P. Rea. Achieve Lasting Process Improvement: Reach Six Sigma Goals Without the Pain. Amsterdam: Academic Press, 2002.
MLA (8th ed.) CitationLientz, Bennet P., and Kathryn P. Rea. Achieve Lasting Process Improvement: Reach Six Sigma Goals Without the Pain. Academic Press, 2002.
Warning: These citations may not always be 100% accurate.