APA ציטוט

Peel, J. (2002). CRM: Redefining customer relationship management. Digital Press/Elsevier Science.

Chicago Style (17th ed.) Citation

Peel, Jeffrey. CRM: Redefining Customer Relationship Management. Boston: Digital Press/Elsevier Science, 2002.

ציטוט MLA

Peel, Jeffrey. CRM: Redefining Customer Relationship Management. Digital Press/Elsevier Science, 2002.