Social network analysis in telecommunications /
"A timely look at effective use of social network analysis within the telecommunications industry to boost customer relationships The key to any successful company is the relationship that it builds with its customers. This book shows how social network analysis, analytics, and marketing knowle...
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Format: | Book |
Language: | English |
Published: |
Hoboken, N.J.
John Wiley & Sons
2011.
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Series: | Wiley and SAS business series
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Subjects: | |
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