Social network analysis in telecommunications /

"A timely look at effective use of social network analysis within the telecommunications industry to boost customer relationships The key to any successful company is the relationship that it builds with its customers. This book shows how social network analysis, analytics, and marketing knowle...

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Bibliographic Details
Main Author: Reis Pinheiro, Carlos Andre, 1940- (Author)
Format: Book
Language:English
Published: Hoboken, N.J. John Wiley & Sons 2011.
Series:Wiley and SAS business series
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